Privacy Policy
Last updated:
Who we are
This website is operated by The East Clinic (“the clinic”, “we”), the data controller for personal data collected through this website under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
What we collect
- This website has no forms. Appointments and enquiries happen through our LINE Official Account, by phone or on Facebook Messenger. Information you give us there (such as your name, phone number and the service you're interested in) is used to reply to you and provide our services under this policy.
- Anonymous usage statistics: pages visited, buttons clicked, device and browser type. We don't record screen sessions or store IP addresses.
- Technical data needed to deliver the website securely, processed briefly by our hosting provider.
How we use it
- To answer your questions, give consultations and book appointments you ask for.
- To understand how the website is used and improve it.
- To meet our legal obligations.
We don't sell your personal data or use data from this website for advertising.
Who we share it with
Your personal data is not disclosed, except to service providers who help us operate, and only as needed for the purposes above: our website host (Cloudflare), our analytics provider (PostHog) and the messaging services you choose to use (LINE, Meta, Google Maps); or where the law, an order or a court ruling requires it.
How long we keep it
We keep personal data only as long as needed to provide our services to you and as required by law. Website usage statistics are anonymous and kept for no more than 2 years.
Security
We use appropriate security measures to prevent unauthorised access, use, alteration or disclosure of personal data, and review them regularly.
Your rights
You can contact us to exercise your rights as a data subject:
- Withdraw your consent
- Access and receive a copy of your personal data
- Have inaccurate data corrected
- Object to the processing of your personal data
- Data portability
- Have your data deleted or destroyed when it's no longer needed
- Restrict processing temporarily
- Complain to the Personal Data Protection Committee
Changes to this policy
We may update this policy from time to time; the date of the latest update is shown on this page.
Contact us
Data Protection Officer, The East Clinic: The East Clinic, 85/1-3 Moo 5, Ratchaphruek-Rattanathibet Rd, Bang Rak Noi, Mueang Nonthaburi, Nonthaburi 11000 · Email [email protected] · Phone 062-996-9327